Investment Mortgage Deals Lending
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least 5 years experience in banks and with 3 years solid sales experience in foreign banks related to FX and CLI investment business
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· Good communication and problem solving skill
· Fluent in both English and Chinese writing and speaking is a MUST
· Proficient in Excel, PowerPoint, Word, etc
5.Position: Insurance Specialist / Senior Insurance Specialist
Department: CIIP
Responsibilities
Identify basic needs of customers and sell protection insurance products upon RM and TA referral in branches
Maintain and manage good customer experience by delivering high quality services
Participate various branch initiatives, including seminars and campaigns, to maximize insurance coverage and penetration
Package products into wealth management solutions
Follow strictly Bank policies and procedures and be fully compliant
Requirements
Bachelor degree or above
Sound knowledge of insurance related laws and insurance products & financial market and investment products is an advantage
Experiences in 3 - 5 years Life insurance sales, Bancassurance experiences is a MUST, Telemarketing and group channel related experiences & banking experiences preferred, and Insurance training experiences preferred
Self-motivated, a good team player, high integrity and excellent communication and sales skills
Willing to overtime that are in line with business needs
Corporate Grade – Analyst to Associate
6.Position: Teller
Department: Operations - Consumer Banking
Responsibilities
Provide excellent counter services to customers in handling transactions in cash, cheque, foreign exchange, account opening / closing, etc.
Promote banking products to customers
Handle and follow up customer enquiries to ensure customer satisfaction
Requirements
College graduate or above
Minimum 1 year’s latest teller experience in Consumer Banking
Possess relevant licenses (会计上岗证, 反假币上岗资格证) is an advantage
Customer-oriented, good communication and interpersonal skills
Proficiency in PC applications
7.Position: BE to Analyst, Business Management Support
Department: CIIP - Consumer Banking
Responsibilities
· Prepare regulatory report
· Conduct market intelligence in investment products' selling process
· Proof read documentation related to I & I products and sales process
· Support project co-ordination and administration e.g. prepare meeting recap, arrange meeting
· Support the FNA system project
· Assist supervisor in project planning and execution
· Help to co-ordinate and prepare regular MIS reports for management oversight and reporting to regulators
Requirements
· Good communication skills
· At least 2 years foreign banking relevant experiences
· Proficiency in word, excel, PowerPoint
· Good command of written and spoken English, written Chinese is a must
8.Position: Associate to AVP, Investment Sales Manager
Department: CIIP - Consumer Banking
Responsibilities
· Lead and drive sales performance of frontline sales to achieve overall sales targets assigned for investment products
· Develop sales strategies and business plans for branches with District Heads and Branch Managers to optimize sales capacity and effectiveness
· Conduct regular coaching, training, and market/product briefing to sales staff to enhance their functional competencies & professionalism in the course of interacting with customers
· Provide professional support and service to sales staff and customers through joint sales calls and regular portfolio review for customers with sales staff
· Assist branches to resolve complex enquiries and complaints
· Provide regular and timely feedback to product taskforce team on customer acceptability on new investment products, services and sales issues
· Comply with physical and information security standards
Requirements
· At least 5 years experience in banks and with 3 years solid sales experience in foreign banks related to investment business
· Possess excellent knowledge of investment markets trends and competitive activities and be able to react and identify opportunities in response to the changing landscape
· Good communication and problem solving skill
· Fluent in both English and Chinese writing and speaking is a MUST
· Proficient in Excel, PowerPoint, Word, etc
9.Position: Product Manager, E-Banking
Department: Consumer Banking -- Strategy, Marketing & Self-Service Channel
Responsibilities
Develop and manage the e-channel, including e-banking, ATM and other self-served machines in alignment with China strategic plan
Advise and assist in new business initiatives to promote and deliver bank products and services via e-banking and self-served machines
Conform to internal corporate and external regulatory compliance and guidelines with support form legal and compliance department in China
Liaise with internal departments and external service providers or regulatory bodies in delivering e-banking and self-served and products and services with satisfactory customers services level within financial budget
Requirements
Degree holder in Recognized University or above in Information Technology, Business Administration or related subjects
Solid e-banking and ATM product development and project management experience gained in China
Good interpersonal and communication skills
Proficiency in English and Mandarin
Ability to achieve result through other support units/service providers/partners
Ability to work under pressure to meet deadlines in dynamic environment independently
10.Position: BE to Associate，Customer Experience Officer
Department: Consumer Banking-- CBBO & Quality
Responsibilities
Ensure a smooth complaint handling process and competent complaint management systems are in place
Monitor and review the key performance indicators and identify improvement opportunities against key risks, operation deficiency, business opportunities and customer satisfaction
Liaise, drive and facilitate improvement projects with respective departments on achieving service excellence.
Ensure the implementation of service initiatives and achievement of the desirable customer experience
Requirements
Degree holder in Language, Business, or related discipline
Minimum 6 years of experience in complaint handling/customer service.
Knowledge in legal/compliance knowledge will be an advantage
Proficiency in MS Word, Excel, Power Point and Chinese Word Processing
Strong communication, influencing, presentation and project management skills
Excellent planning, organizing and analytical skill along with good judgment
Strong leadership skills
Excellent in both written and spoken English and Chinese Mandarin
11.Position: AVP, Business Operations Manager
Department: CB Business Operations - Consumer Banking
Responsibilities
Cooperate with branch operation team to deliver professional services & operations to customers by coaching and training related staffs
Ensure branch adherence and full compliance to operating guidelines through branch review and auditing
Make and maintain regulatory reporting, self-inspection, new guideline implementation and other ad-hoc initiative by regulator related to CB
Measure and monitor branch operation performance through operational MIS preparation
Participate and provide operational advice in major projects
Develop and prepare Branch Operations Manual on admin and control to comply with internal/ external rules and regulations and audit requirement
Develop preventive measures; make reinforcement and early alert to branches on high risk areas
Manage new branch opening project and work with infrastructure service provider
Support and oblige supervisor’s other assignment and ad-hoc functions whenever necessary to achieve their business goal.
Requirements
Degree holder in Banking Business or Finance Studies
Possess over 8 years’ relevant experience in China consumer banking operations with at least 3 year team management experience
Familiar with the regulatory environment and requirement in China banking operations
Strong command of written and spoken English and Chinese
Proficiency in PC skills
Good communication, planning and logical thinking skills
Strong Risk management & sense of control
Able to work independently and under pressure
Relevant Experience at local Chinese banks is a plus
12.Position: GB Ops Officer
Department: Technology& Operations
Responsibilities
Processing daily transactions including remittance clean bill collection and purchase. Draft issuance, clearing and TT settlement, Foreign Exchange, RMB business. etc;
Support section head to develop new product within the deadline;
Liaise with other sections within branch and with head office;
Perform leave cover function for other processing staff of GB;
Scan and file the related transactions;
Prepare periodic HO and local regulatory reports.
Requirements
Minimum qualification – Bachelor Degree. Preferred qualification – Bachelor degree in Banking and Finance
Attention to details
Have basic banking knowledge
Be able to work under pressure and self-motivated
Good interpersonal skill
Good command of spoken and written English
Some basic PC knowledge
13.Position: Credit Ops Officer
Department: Technology& Operations
Responsibilities
Documents checking & credit control;
Supervise and ensures accurate recording of all loan entries in all systems, verifies and approvals loan processing within approved limit;
Ensure accurate updating of Credit Register System and SAFE’s reporting system;
Review HO’s and local central bank’s regulatory reports prepared by under staff;
Help to maintain syndication facilities;
Assists AGM with other management and project issues.
Requirements
4 or 5 year’s experience in banking area. Candidate has experience in credit admin dept is preferred.
University degree in economic section
Proficient in both written and spoken English and Mandarin
Enthusiastic, hardworking & team worker, responsible & good self-disciplinary
Has experience in Credit Admin in banking.
14.Position: Trade Ops Officer
Department: Technology & Operations
Responsibilities
Perform, according to the established quality and service standards, all general clerical functions assigned by supervisor including system input, data and information verification, receiving and dispatching of documents, preparation of documents, answering enquiry from internal and external customers and liaison with service provider etc;
Escalate to supervisor any exception, problem, error and abnormal transaction identified during processing;
Suggest improvement opportunity to supervisor when applicable;
Co-operate with team members to achieve the tasks assigned by supervisor.
Requirements
Minimum 2 years in banking operations or relevant experience.
College degree
Capable to work effectively under pressure and tight deadline
Good written English and Chinese.
Good spoken English, Cantonese and Mandarin.
General trade operations experience.
Basic knowledge on trade related international rules, regulations and practices.
Basic knowledge on statutory rules and regulations.
Strong sense of risk and fraud control.
Prepare reports and files to HO and regulatory bodies.
Good PC skills.
15.Position: Associate/AVP, Business Management and Support
Department: Treasury & Markets
Responsibilities
Ensure efficient conduct of activities in T&M by providing trader, sales & product support, review & streamline workflow procedures, coordinate various functions to support new business/product/systems initiatives;
Work with T&M Singapore/HK to support regional policy and initiatives;
Provide business support to T&M activities;
Manage governance to business policies/guidelines/controls;
Lead T&M projects;
Drive New Product Initiatives.
Requirements
Minimum 5 years solid experience in Treasury & Derivatives products, system, business and control processes.
University graduate major in Business Management, Finance of Financial Engineering.
Familiarity of prevailing regulatory framework /guidelines.
Solid Experience to end user technology needs and workflow processes.
Good command of English and Chinese and fluent in English / Putongwa
Excellent Communication and interpersonal skills.
A good team player, result-oriented, and with strong sense of ownership
16.Position: AVP/Associate, Treasury & Liquidity Management
Department: Treasury & Markets
Responsibilities
To closely monitor the CMU portfolio cash flow as well as the related risk to be in line with the parameters set by RMG;
To arrange the funding, funds deployment, hedging deals to be executed by the responsible trading dealers;
To collaborate with various BUs/SUs (i.e. Corporate Treasury, BUC, BMS, RMG, etc) to get the balance sheet being projected on a regular basis aim to come up with a solid liquidity plan;
To minimize the whole bank’s liquidity risk, structural interest rate & FX risks ;
To ensure regulatory compliance of ALM activities in the region;
To maximize the return on the liquidity portfolio .
Requirements
Degree in Finance or Banking
3-5 years of banking experience especially in money market area
Thorough understanding of Treasury Products.
Knowledge in Assets and Liabilities Management is preferred.
Good communication skill and team work spirit.
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